Walnut Burl Traveler phone case. Made at our shop in Elkhart from real Walnut Burl.
Shipping
All orders ship from Elkhart, Indiana. Shipping is free in the USA on orders $30 and over.
We are currently shipping orders in 1-4 days (excluding Live Edge cases & Pre-orders).
All of our items are made to order and the production times (the time it takes us to make the item) can be found on each product page. A majority of our items are made within 1-3 business days, but double check the product page for accurate and up to date production times.
Returns
We do our best to ensure that each item is high-quality and a product that we can stand behind, but we understand that sometimes it doesn't work out. If your product arrives defective or we sent you the wrong item, we will provide a full credit or refund.
Each of our items are unique and made just for you, if you decide you don't like it, we can offer a full store credit or a payment refund (minus a 10% fee). Please contact us within 30 days of the order delivery date.
Our Guarantee
We hope you love our products as much as we love making them! We are all very passionate about what we do and work hard to make some of the coolest, totally natural accessories. If you order from us and something isn't right or doesn't work, please contact us and we'll make it right.
We proudly offer a 1 year warranty on all of our products.
Our products are manufactured and tested to the highest quality standards and our warranty covers defects in material or workmanship in new products. This warranty extends to the original purchaser only and is non-transferable. We do not guarantee that our products will protect your device from possible damage and offer no warranty beyond that of our products. We do not offer any warranty on your device used in connection with our products.
Frequently Asked Questions
The iPhone 16/15/14/13/12 all include a MagSafe compatible magnet.
The Galaxy S24 Ultra, S24 Plus, S23 Ultra, S23 Plus and iPhone 11 can be upgraded with a MagSafe magnet for only $5.99.
This helps increase the strength of the magnetic hold to your accessories. Our cases are also compatible with most wireless Qi chargers and will not impede charging.
The Pixel 9 Traveler Cases do not include a MagSafe compatible magnet and cannot be upgraded with one.